Privacy Policy

1. Introduction

UAS London Limited ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy (together with our Terms and Conditions and Cookie Policy) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

We are a "data controller" for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This means that we are responsible for deciding how we hold and use personal information about you.

2. Information We May Collect

We may collect and process the following data about you:

• Contact Information: Information you provide by filling in forms on our website (uas.london), including your name, email address, company name, and phone number when you make an enquiry or request a quote.
• Correspondence: If you contact us via email, phone, WhatsApp, or through our website, we may keep a record of that correspondence.
• Technical Data: Details of your visits to our website including, but not limited to, traffic data, location data, weblogs, and other communication data, and the resources that you access.
• Analytics: We use website analytics tools to collect information about how visitors use our site. This is used to improve the user experience and is typically anonymised.

3. Lawful Basis for Processing

Under the UK GDPR, the lawful bases we rely on for processing this information are:

• Contractual Obligation: To provide you with information, products, or services that you request from us.
• Legitimate Interests: To provide you with information about other services we offer that are similar to those you have already purchased or enquired about, where you have not opted out of receiving such information.
• Consent: Where you have provided explicit consent for us to use your data for a specific purpose (e.g., marketing).

4. How We Use Your Data

We use information held about you in the following ways:

• To provide you with the professional drone services, quotes, and information you request.
• To carry out our obligations arising from any contracts entered into between you and us.
• To notify you about changes to our services.
• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To maintain safety and regulatory compliance (e.g., flight logs and risk assessments required by the CAA).

5. Data Storage and Retention

The data that we collect from you is stored on secure servers within the UK and European Economic Area (EEA). We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, enquiry data is kept for 2 years, while project-related data may be kept for 7 years for tax and insurance purposes.

6. Your Rights

Under the UK GDPR, you have the following rights:

• Right of access: You have the right to ask us for copies of your personal information.
• Right to rectification: You have the right to ask us to rectify personal information you think is inaccurate.
• Right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
• Right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

7. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

8. Contact Us

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to [email protected].

If you have any concerns about our use of your personal information, you can make a complaint to us at the email above. You can also complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your data. UAS London Limited is registered with the ICO (Reg: 16148461).